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What is an SLA?

So you’re looking to work with an IT provider and you keep seeing the term SLA banded about. But what is an SLA? The acronym means Service Level Agreement but just to confuse you, SLA can be used to describe two different aspects regarding contracts. It is often used...

4 ways IT can hurt your productivity

Love it or hate it, technology is an integral part of your business. Depending on how it’s implemented, it can either spur more productivity and growth, or do exactly the opposite and result in downtime and stagnation. So how can you ensure IT is helping your business...

Get more done with these 4 productivity tools

Ever get the feeling that you’re never going to catch up on all the tasks on your to-do list; that there simply aren’t enough hours in the day to truly be on top of things? It’s common among busy entrepreneurs and executives, and of course the constant drowning...