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Looking for a new IT provider?

Your IT support company sits at the core of your business and is one of the most critical partnerships your business will ever make.

Don’t rush ahead and choose one until you’ve read this first.

Looking for a new IT provider?

Your IT support company sits at the core of your business and is one of the most critical partnerships your business will ever make.

Don’t rush ahead and choose one until you’ve read this first.

Your business relies on technology everyday. When it just works, the impact on your business is huge. When it doesn’t then the story is very different.

Small frustrations start to creep into everyday, killing productivity and momentum. Bigger problems can bring everything to a halt, which can add another thing onto your plate to sort out and increase stress. It’s exhausting.

Over the last few years, businesses have realised just how important their IT provider is. Some learning the hard way. We’ve had a big increase in new enquiries.

We understood that there were many questions that businesses had when looking for a new IT support company, so we’ve written this guide. It’s not about us. It’s there to help guide on on how to choose the right partner for your business.

What’s inside?

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Why you should be highly sceptical of all IT support businesses (yes, including us)

The biggest problem when it comes to IT support is that it’s an unregulated industry. There’s no governing body that people have to pass through to be allowed to call themselves an IT support company. No industry standard that has to be met. No guidelines on how the business must operate.

Read to find out what questions to ask to make sure they are going to deliver what you need.

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The reasons business owners and managers like you switch IT support providers

The top 10 reasons people want to make the switch to a new and improved IT support partner, including you’re not seeing results, poor communication, they confuse you with tech talk just to name a few.

Read to see if you recognise any reasons. They are good to share with your prospective IT providers.

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How to protect the most important asset your business owns

As we’ve seen over the past few years, being able to work anywhere, any time, on any device is great. This flexibility is amazing. However, it also has its risks. Any time you take your device away from the office, you’re potentially opening up your data to anybody.

Read to find out how you can protect yourself and how an IT provider can help.

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Why you want a partner that thinks strategically

Your IT strategy should work alongside your business plan, detailing the ways your technology will accelerate progress towards your goals and objectives. It should take into account both long and short term targets, and leave room for change where necessary. 

Read to find out what you should expect as part of an IT strategy from a new provider.

Let’s have a chat.

Book a call with Steve to have a chat about your unresolved IT issues and how we might be able to help.

We don’t work with every business that is looking for a new IT provider. We want to make sure that we understand your needs and make sure you’re a good fit for us, while you’re deciding on whether we’re a good fit for you too.  

Choose the best date and time that works for you and book in a 15 minute call. This call is to learn more about your business and what is currently giving you a headache or holding you back. There’s no obligation to buy anything.